Clipt Stylist Guide
At Clipt, we are all about empowerment and freedom. We believe you deserve to run your business as you see fit. Stylists are self-employed, independent contractors. We will not dictate how you choose to operate your hair-cutting business. We aim to provide suggestions for best practices to ensure your safety, cleanliness, and client satisfaction.
The In-Home Haircutting Process
Method
Every stylist has their own preferences for consultation, set up, and clean up. Use your bio and messaging to communicate to your clients your expectations and methods. Upon signing up, every client receives this guide.
Sanitation
As a licensed professional, you have spent hours in training learning how to comply with your state’s Cosmetology cleanliness and sanitation regulations. If you need more information, you can also refer to the Chapter VI of the National Interstate Council of State Boards of Cosmetology.
Tools
Depending on your budget and how often you cut hair remotely, you may choose to bring a variety of tools. Mobile barbering tools range from carrying cases, single-use capes and tarps, and even mobile adjustable chairs.
We suggest you bring your own clean-up tools and trash bags. Sweep or use a travel vacuum to clean up. Then dispose of hair in individual trash bags, and then place it in the client’s larger trash.
Transparency
Clients are more likely to book when they know what to expect. In return, you will get to work with your ideal clients. Learn how to write the best bio for your profile here.
More FREEDOM to run your business as YOU see fit.
Pricing
This is your business, so you set your own prices! In our research, most clients stated they are comfortable paying between $35-50 for a single in-home haircut. That being said, your prices may vary depending on your experience, travel distance, and specialties. Clipt empowers you to know your costs and charge your worth Read more here.
Insurance and Taxes
Clipt only approves stylists covered by insurance. Don’t have insurance? No problem. Insurance rates for stylists are as low as $8 a month. Use Clipt’s white glove insurance service to help you determine the best coverage for you.
As a 1099 employee, you will receive a form from Clipt with your earnings. Rather than having taxes taken out of a paycheck (like W-2 workers), you will owe taxes annually. Be sure to track your mileage, tools, insurance, and education for tax deductions! Please e-mail your questions to support@clipt.us. We would love to help support you in any way we can.
Safety and Satisfaction
Personal safety should always be your priority. Trust your instincts, be proactive in maintaining a safe environment, and seek help and support as needed.
-
When a stylist has a bad interaction with a client during an at-home session, it can be challenging to navigate the situation. Here are some steps a stylist can take to address the issue:
Stay calm and professional: Maintain composure and professionalism throughout the interaction, regardless of the client's behavior. It's important to respond in a respectful and courteous manner.
Active listening and empathy: Listen attentively to the client's concerns or grievances. Show empathy by acknowledging their feelings and demonstrating understanding. This can help diffuse tension and create a more constructive atmosphere.
Address the issue directly: Once the client has expressed their concerns, address them directly. Apologize if necessary and offer solutions or alternatives to resolve the problem. Engage in a respectful dialogue to find common ground and reach a satisfactory resolution.
Find a compromise: If possible, try to find a compromise that satisfies both the client's concerns and your professional standards. This could involve adjusting the service, offering a discount or complimentary service, or providing additional communication and clarification.
Document the incident: Keep a record of the incident, including the details of the interaction, the client's concerns, and any actions taken to address the issue. This documentation can be valuable for future reference and to ensure consistency in case further steps need to be taken.
Maintain boundaries and prioritize safety: If a client's behavior becomes abusive, threatening, or crosses personal boundaries, it is essential to prioritize your own safety and well-being. In such cases, trust your instincts. It may be necessary to discontinue the session, exit the situation as politely as possible, involve Clipt or appropriate authorities if needed.
Reflect and learn: After the incident, take some time to reflect on the situation and identify any lessons or opportunities for growth. Consider how you can improve communication, manage expectations, or prevent similar issues in the future.
Remember, maintaining professionalism, open communication, and respect is key when handling difficult client interactions. Each situation may be different, and it's important to approach them with patience, understanding, and a focus on finding a satisfactory resolution.
-
If a stylist ever feels unsafe during an at-home session, it is crucial to prioritize personal safety and take appropriate actions. Here are some steps to consider in such a situation:
Trust your instincts: If you have a sense that something is not right or potentially unsafe, trust your intuition. Your well-being is the top priority.
Maintain composure and professionalism: Stay calm and composed while assessing the situation. It's important to maintain professionalism and avoid escalating tension or conflict.
Assess the situation: Evaluate the client's behavior, any potential threats, or signs of danger. Trust your judgment, end the session if you need to.
Establish boundaries: Politely assert your boundaries if the client's behavior is making you feel uncomfortable or unsafe. Communicate clearly and assertively, expressing your concerns and the need to maintain a professional and safe environment.
Signal for help: Send a message to communicate your safety concerns to Clipt, a trusted person, or someone who knows you're in an at-home session. This could be a prearranged signal or a message indicating that you need assistance.
Contact authorities if needed: If you feel immediate danger or threat to your safety, contact emergency services or the local authorities to report the situation and seek assistance.
Document the incident: After the incident, make sure to document the details of what occurred, including dates, times, descriptions of the client's behavior, and any other relevant information. This documentation may be necessary for future reference or if further action needs to be taken.
Follow up with Clipt: Let us know about the situation and provide a detailed account of what happened. We can offer support, guidance, and potentially take further steps to ensure your safety.
-
If you give a one-star rating to a client they will be blocked from ever booking with you again. Please leave a review describing your interaction (the client will not see it). Clipt Support may contact you for more information. Clipt aims to keep the platform for use by ideal clients.
-
As a new platform, gaining a steady stream of ideal clients for you is the goal. In conjunction with Clipt’s intentional marketing efforts to work towards this goal, it can be helpful for you to grow using your own personal network. Start with family and friends to get your first reviews and referrals.
You can also turn on your ASAP booking whenever possible to begin building more clientele.